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Shell (Thailand)

พบ 5 ตำแหน่งงาน

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Operation and BD Manager

Shell (Thailand)

ประเทศไทย | กรุงเทพ

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อัพเดทล่าสุด 6 วันที่แล้ว

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Territory Manager - Nakornsrithammarat

Shell (Thailand)

ประเทศไทย | กรุงเทพ

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อัพเดทล่าสุด 6 วันที่แล้ว

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Territory Manager - Songkhla

Shell (Thailand)

ประเทศไทย | กรุงเทพ

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อัพเดทล่าสุด 6 วันที่แล้ว

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HR Advisor - Proximate

Shell (Thailand)

ประเทศไทย | กรุงเทพ

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อัพเดทล่าสุด 1 สัปดาห์ที่แล้ว

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Customer Success Specialist

Shell (Thailand)

ประเทศไทย | กรุงเทพ

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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว

Operation and BD Manager

Shell (Thailand)

Shell (Thailand) (Bangkok, Bangkok City, Thailand)

กรุงเทพ, ประเทศไทย

Shell is a global energy company with around 87,000 employees in more than 70 countries. We work together to power progress through more and cleaner energy solutions. We serve more than 30 million customers at almost 46,000 retail service stations every day. Our strategy is to accelerate the transition of our business to net-zero emissions, purposefully and profitably. #PoweringProgress

คลิกเพื่อดูงานที่คล้านกันในประเทศ ประเทศไทย:

ฝ่าย: การผลิต

อุตสาหกรรม: น้ำมันและก๊าซ เคมี การจัดการของเสีย และพลังงาน

เกี่ยวกับตำแหน่งนี้

The Operation and Business Development Manager for Mobility and Lubricant Services (TCOYC) will oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring high standards of service and product quality in the automotive industry.

หน้าที่รับผิดชอบ

• Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
• Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
• Support lubes category manager to implement their strategy at site level — range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
• Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
• Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
• Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
• Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
• Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
• Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
• Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
• Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
• Improve Customer Acquisition and Retention by service and CRM or CRT Program.
• Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
• Seasoned of project management and stakeholder management.

คุณสมบัติ

• Bachelor's degree in business administration, operations management, or a related field.
• Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service) environment.

About Shell (Thailand)