Business Analyst

PT NTT Data Indonesia

PT NTT Data Indonesia (Kebayoran Lama, Jakarta)

DKI Jakarta, อินโดนีเซีย

NTT Group is one of the 50 largest companies in the world, specializing in IT & Telecommunications with JPY10.3 trillion sales (FY2010). NTT DATA is the IT solutions arm among major NTT Group companies, specializing in providing IT solutions and systems integration services. Our domestic and overseas companies are working in concert to construct the necessary support structure as quickly as possible in our transition from our previous role as a systems creator into a genuine global business partner that is leading the way to international business success. With globally proven best practices, NTT DATA Group provides its clients with world-class solutions. Our vast experience in end-to-end solutions for diverse industries, on many different platforms, allows us to deliver measurable results that meet or exceed every expectation. Thanks to our knowledge and expertise with proven onsite, offsite and offshore methodologies and execution processes, we have established our leadership in the marketplace.

คลิกเพื่อดูงานที่คล้านกันในประเทศ อินโดนีเซีย:

ฝ่าย: การขายและการพัฒนาธุรกิจ

อุตสาหกรรม: เทคโนโลยีสารสนเทศ

เกี่ยวกับตำแหน่งนี้

The Senior Associate Business Analyst's key function is to work with internal and external clients to determine requirements and to define solutions to address business, process and systems problems, and improvements in the organisation.

หน้าที่รับผิดชอบ

Key Roles and Responsibilities:
• Acts as a bridge between the business problems and the technology solutions.
• Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology.
• Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
• Delivers business projects in line with sponsor requirements and enterprise architecture.
• Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
• Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
• Assists with the resolution of issues pertaining to the service.
• Adheres to and follow the relevant development and support processes.
• Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
• Takes responsibility for delivery of project elements under relevant guidance and supervision.

คุณสมบัติ

Knowledge, Skills and Attributes:
• Demonstrated understanding of business practices and processes.
• Team player who displays good client service orientation with well-developed administrative and organisation skills.
• Developing expertise in specific systems, processes and technologies that they will be required to analyse.
• Meticulous attention to detail whilst working under pressure.
• Excellent verbal and written communication skills.
• Ability to listen empathetically.
• Ability to build rapport and engage effectively with a variety of stakeholders.
• Knowledge of project management methodology.
• Good analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
• Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations.
• Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio.
• Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP.

สิทธิประโยชน์

Huneety A.I Salary Estimate

6,000,000 - 16,000,000 IDR per month