IT Support Officer (Placement Throughout Indonesia)
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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อัพเดทล่าสุด 4 วันที่แล้ว
PT. Intikom Berlian Mustika
PT. Intikom Berlian Mustika ตำแหน่งงาน
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Teknisi Operasional (Denpasar)
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Cybersecurity Project Manager
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Product & Presales (Network)
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Quality Assurance
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Data Engineer
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Solutions Architect
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Sales Acquisition Specialist
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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IT Help Desk Technician
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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Project Manager
PT. Intikom Berlian Mustika
อินโดนีเซีย | DKI Jakarta
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อัพเดทล่าสุด 1 สัปดาห์ที่แล้ว
IT Support Officer (Placement Throughout Indonesia)
PT. Intikom Berlian Mustika (Jakarta, Indonesia)
DKI Jakarta,
อินโดนีเซีย
PT Intikom Berlian Mustika was officially established in 1 April 1990. This national company majors in Information and Communications Technology Solutions and Services.
Intikom works in partnerships with the world’s leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and communication, IT Security and maintenance service.
Intikom integrates its in-house application software and product for video recording , named Stream (finance, property, payroll, etc) and IVR for voice recording. Intikom special focus is on banking, finance, manufacturing, distribution, hospital, pharmaceutical, chemical, insurance, retail, automotive, and mining industries--both for government and private sector.
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
คุณสมบัติ
• Bachelor’s degree in a related field
• Proven experience in technical support for 1+ years
• High-level knowledge of commonly used software, hardware and applications
• Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
• Demonstrated written communication skills to create useful support logs
• Analytical and problem-solving skills to troubleshoot and diagnose issues
• Time management skills to provide updates and fixes within a promised time frame
• Multitasking skills to assist multiple employees at once
• Observational skills to recognize warning signs that indicate potential problems
• Customer service skills to interact professionally and positively with employees and coworkers
• Willing to be placed in a banking or financial company
About PT. Intikom Berlian Mustika
PT Intikom Berlian Mustika was officially established in 1 April 1990. This national company majors in Information and Communications Technology Solutions and Services. Intikom works in partnerships with the world’s leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and communication, IT Security and maintenance service. Intikom integrates its in-house application software and product for video recording , named Stream (finance, property, payroll, etc) and IVR for voice recording. Intikom special focus is on banking, finance, manufacturing, distribution, hospital, pharmaceutical, chemical, insurance, retail, automotive, and mining industries--both for government and private sector.