Head of Quality

Pt Integrity Asia (Jakarta Metropolitan Area)

DKI Jakarta, อินโดนีเซีย

Integrity Indonesia provides our clients with the most effective and reliable fraud prevention, detection, and investigation services, carried out by local experts and upheld with unwavering standards of Integrity. Established in 2001, Integrity Indonesia has served as the headquarters of Integrity Asia ever since. Integrity Indonesia provides a range of services including Employment Background Screening, Due Diligence, Brand Protection, Whistleblowing Systems, Mystery Shopping, Claim Insurance, and many more.

เกี่ยวกับตำแหน่งนี้

The Head of Quality is responsible for setting a quality management program to ensure quality, efficiency, accuracy, reliability, and compliance of the company’s activities and outputs across the Asia region.

หน้าที่รับผิดชอบ

• Develop company Quality strategy
• Elaborate an annual program of projects with quarterly objectives and targets
• Provide research on new or improved methodologies and quality management tools
• Lead, direct, and develop a departmental team
• Responsible for onboarding program of departmental new hires
• Coaching, mentoring, guiding, supervising and training of team members
• Analyze business processes and job descriptions, identify issues related to quality
• Set up quality control methodologies, parameters and KPIs per position
• Develop a quality management program to ensure productivity and performance can be measured

คุณสมบัติ

• Proven experience in quality management
• Strong leadership and team management skills
• Excellent analytical and problem-solving abilities
• Familiarity with ISO standards and quality management systems
• Ability to develop and implement quality strategies
• Strong communication and interpersonal skills
• Self-motivated and results-oriented