Telemarketing Supervisor
PT. Indonesia Fintopia Technology (South Jakarta, Jakarta)
DKI Jakarta,
อินโดนีเซีย
Founded in 2015 and headquartered in Beijing, China, Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underbanked. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume.
Fintopia Indonesia (established in 2017), led by its product Easycash, has 11 million cumulative registered users and has provided $1 billion USD worth of consumer loans for 2 million people such as small business owners, farmers, students, and other working professionals.
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Control, monitor, and evaluate the teams
• Ensure the telemarketing agents and team leader are in line with the SOP
• Responsible for the teams to reach the target
• Compile documentation regarding operation activity
• Learn and develop agents performance
คุณสมบัติ
• Min. Bachelor Degree
• Experienced as telemarketing supervisor at least 2 years (Fintech would be preferred)
• At least experienced in handling 5 team leaders and 75 agents
• Able to speak English
• Ability to learn about products and services
• Willing to adapt and learn more
• Selling skills with the ability to resolve issues and address the complaints
สิทธิประโยชน์
Huneety A.I Salary Estimate
15,000,000 - 35,000,000 IDR per month
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