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Learning & Development Collection (English Speaker)

PT. Indonesia Fintopia Technology (South Jakarta, Jakarta)
DKI Jakarta, อินโดนีเซีย 🇮🇩
Founded in 2015 and headquartered in Beijing, China, Fintopia Inc. provides affordable financial services for everyone, especially for those unbanked and underbanked. Fintopia Inc. quickly expands across Asia with Indonesia being its second largest market by transaction volume. Fintopia Indonesia (established in 2017), led by its product Easycash, has 11 million cumulative registered users and has provided $1 billion USD worth of consumer loans for 2 million people such as small business owners, farmers, students, and other working professionals.

เกี่ยวกับตำแหน่งนี้

The Learning & Development Collection position requires an English speaker to conduct training, analyze performance, and improve team efficiency in the collection industry.

หน้าที่รับผิดชอบ

• Regular training of performance, negotiation skill, compliance, new function and so on
• Special training when have new regulation, strategy and so on
• Analyze daily performance of agents/ TL and give improvement reaction plan of low performance
• Find issue in collection team and solve it with shortest time
• Communicate with other department, know about product knowledge and change, then give update to team
• Other task given by leaders

คุณสมบัติ

• Have experience in collection industry, at least 3 years
• Have experience of hold training with big team and small scope both
• Fluent in English, being able to speak Chinese will be preferred
• Good at making PPT and other training materials
• Ability of cross-departmental communication
• Fast learner to learn new skill and new function
• Logical thinking, self-discipline, can contribute to work and help to improve the performance and compliance
• Responsible and target oriented
• Know well and have deep understanding of OJK regulation

สิทธิประโยชน์

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Huneety A.I Salary Estimate
5,000,000 - 9,000,000 IDR per month