IT Business Analyst Supervisor
เกี่ยวกับตำแหน่งนี้
The IT Business Analyst Supervisor will be responsible for mapping processes, defining requirements, advocating for change, and collaborating with stakeholders to ensure alignment with business unit processes and needs.
หน้าที่รับผิดชอบ
• Map processes from current to future states, define business and technical requirements and scope, and proactively advocate for change to business stakeholders and development teams.
• Ensure that process documentation is created, maintained in a shared environment, and kept up-to-date.
• Support business stakeholders in testing system changes and analyze data flows to identify opportunities for process improvement.
• Collaborate with the Product Owner on product vision, requirements definition, and capability mapping to ensure alignment with business unit processes and needs.
• Provide leadership in the implementation of process improvement opportunities by mapping process changes, refining requirements and scope, and proactively communicating project capabilities to business leaders, stakeholders, and users.
คุณสมบัติ
• Strong analytical thinking and problem-solving skills.
• Excellent interpersonal, verbal, and written communication abilities, with the capacity to interact effectively with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
• Proven experience in process mapping, group facilitation, data gathering and analysis, and all phases of the project lifecycle, including requirements gathering, design, development, deployment, training, and measuring effectiveness.
• Exceptional analytical, problem-solving, and project management capabilities.
• Ability to work effectively within time constraints, adapt to changing priorities, and operate independently.
• Proficiency in Microsoft Office Suite, with intermediate skills in Visio, Excel, Word, and PowerPoint.
• Self-directed with a proven track record of achieving consistent, timely delivery of objectives with minimal supervision.
• A minimum of 3 years of relevant work experience in a similar role is required.