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IT Support

PT. Berca Hardayaperkasa (Angsana, South Kalimantan)
Kalimantan, อินโดนีเซีย 🇮🇩
PT. Berca Hardayaperkasa (BHp) established since 1990. Today’s, BHp’s is becoming one of the leading providers of Enterprise Information Communication Technology (ICT) and Test & Measurement (T & M) solutions in Indonesia. BHp is supported by other principals and has continued to excel in providing efficient ICT and T & M solutions, from hardware system to total solutions, to over 350 corporations of various industry disciplines nationwide. BHp’s core business activities are to provide computing system, IT consulting services, Telecommunication & Infrastructure, and T & M products and services to corporations.

เกี่ยวกับตำแหน่งนี้

The position of IT Support or Helpdesk involves providing technical assistance and support for various IT-related issues.

หน้าที่รับผิดชอบ

• Analyzing, troubleshooting, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems
• Notebook hardware troubleshoot, such as RAM, Hard Disk, VGA
• Technical documentations of hardware/software additions or changes
• Updates and closures of trouble tickets and service requests from user
• Reporting, admin tasks, and IT control activities
• Support IT help desk support to staff and representatives.

คุณสมบัติ

• At least 1 year of working experience in related field
• Hardware knowledge : Desktop PC dan Notebook (Have knowledge in printer is an advantage)
• Operating System and Application knowledge : Windows, Apple (MacOS)
• Willing to work SHIFT/ROASTER if needed
• Willing to travel whenever required

สิทธิประโยชน์

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Huneety A.I Salary Estimate
4,000,000 - 11,000,000 IDR per month