IT Endpoint
PT Bank Jago Tbk
อินโดนีเซีย | West Java
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Business Banking RM Jakarta
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Branch Service Manager - Mega Kuningan
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Consumer Business Optimization Manager
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Process Automation & Data Intern
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Credit Processing Specialist
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Digital Product Fraud Operations
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Audit Cybersecurity Assurance Specialist (Penetration Tester)
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Funding Relationship Manager
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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Legal & Custody Specialist
PT Bank Jago Tbk
อินโดนีเซีย | DKI Jakarta
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IT Endpoint
PT Bank Jago Tbk (Bluburlimbangan, West Java, Indonesia)
West Java,
อินโดนีเซีย
Since 1992, we only think about two things: to build the future and to grow with everyone. This has been our only aim from the very start. As a tech-based bank, we see finance from a life perspective, creating products that actually help customers with their daily pains. Enabled by cutting-edge technology, we aim for breakthroughs in the financial world; ones that are able to enhance the growth of millions.
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Providing assistance and solutions to users/staff regarding any service requests or complaints related to the work devices/computers being used, including installed software, adhering to established standards.
• Install computers/endpoints according to set standards, ensuring the inclusion of all necessary security software (Antivirus), endpoint management software, automation & collaboration tools, and any other required software in line with set standards.
• Support the asset management team in managing IT assets, including hardware and software (licenses, domains, etc.).
• Distribute software (updates, upgrades, patches, etc.) to work devices (endpoints) and coordinate with vendors for technical support, including ATM maintenance.
คุณสมบัติ
• Bachelor's degree in Information Technology/Computer/Information Systems.
• Minimum 5 years of work experience in IT Infrastructure, particularly in handling IT service desk, field support, network monitoring, server/system monitoring, database management, proficiency in monitoring tools (SolarWinds, Dynatrace, etc.), possessing technical analysis skills, reporting (dashboard, graphs), service availability calculations, production support, and preference given to those who have worked in a bank.
• Certifications or participation in training: ITIL, service management, incident management, network, system, database, SolarWinds, Dynatrace, etc.
• Having knowledge of service management, incident and problem management, monitoring, system availability and utilization, capacity planning.
• People Management, leadership.
• Have experience in handling endpoints (desktops, laptops, mobile devices) for at least 5 years. Understanding endpoint management based on Android and iOS could be a plus.
• Have experience and knowledge in setting up/provisioning endpoint devices according to best practices and security standards, including but not limited to Anti-Virus, DLP (Data Leakage Prevention), disk encryption.
• Have experience in managing Windows Operating System (O/S), Active Directory, and endpoint security hardening for at least 5 years.
• Have experience and knowledge of endpoint management software, for example ManagedEngine, Kaseya, Ivanti, or others, and Trendmicro or Symantec antivirus software.
• Have experience working in a bank and understand the process of change management in a bank.
About PT Bank Jago Tbk
Since 1992, we only think about two things: to build the future and to grow with everyone. This has been our only aim from the very start. As a tech-based bank, we see finance from a life perspective, creating products that actually help customers with their daily pains. Enabled by cutting-edge technology, we aim for breakthroughs in the financial world; ones that are able to enhance the growth of millions.