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Direct Contract, Consumer Banking Account Services Staff

Pt Bank Dbs Indonesia Tbk (Jakarta)
Jakarta
DKI Jakarta, อินโดนีเซีย 🇮🇩
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

เกี่ยวกับตำแหน่งนี้

The Direct Contract, Consumer Banking Account Services Staff position is responsible for managing account services with a focus on accuracy and compliance, while supporting various operational tasks within the Consumer Banking sector.

หน้าที่รับผิดชอบ

• Capable to do ‘end to end’ process of Static Data Maintenance with 100% accuracy at good speed.
• Capable to perform daily account maintenance requested by BU or other department.
• Support any kind of UAT & LV related with account services.
• Perform good control on daily operation, email tracking, and DWOR.
• Perform back up as leave cover for unavailable staff within CB Account Services.
• Timely problems/issues escalation to supervisor/higher management.
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement.
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc).
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O.

คุณสมบัติ

• Bachelor’s degree from Reputable University.
• Good command in English (Verbal and Written).
• Computer literacy is advantage.
• Team oriented and good interpersonal skill.
• Stand strong on following the policy and procedure.
• Ability to maintain quality control under time and volume pressure.