GM Network & Service Operation

Netciti Persada

Netciti Persada (Tangerang, Banten)

Banten, อินโดนีเซีย

PT Netciti Persada is the new Community Service Providers to provide high quality, affordable communication services to residential and business community. Netciti uses FTTH (Fiber to the Home) technology by deploying its wn fiber optic infrastructure in the community to ensure high bandwidth and high performance network. Netciti provide Triple Play Services consist of converged voice, video, data services and combine that with mobility to ensure complete communication services to the community. Netciti provide direct local support to its subscriber right here in the community so we can provide fast and reliable support to ensure low downtime and high enjoyment.

คลิกเพื่อดูงานที่คล้านกันในประเทศ อินโดนีเซีย:

ฝ่าย: บริการลูกค้า

อุตสาหกรรม: การจัดการและการให้คำปรึกษา

เกี่ยวกับตำแหน่งนี้

PT Netciti Persada is seeking an experienced GM Network & Service Operation to ensure high quality service delivery to customers. The ideal candidate should have a strong technical knowledge in networking and cyber security, as well as experience in IT Service Management (ITIL).

หน้าที่รับผิดชอบ

• Manage the network and service operation for the company as a whole with agreed KPI.
• Manage and mentor the teams in achieving the agreed SLA.
• Continuously improve the service support and delivery.
• Coordinate and collaborate with other GM for a successful operation.
• Report directly to President Director for all activities and KPIs

คุณสมบัติ

• Graduated from a reputable university, preferably with engineering degree (electrical, telecommunication, or information technology) with GPA > 3.0. Post graduate degree will be an advantage consideration for the applicants.
• Have more than 5 years management (GM) experience in telecommunication companies preferably in Network and/or Service Operation.
• Have a strong technical knowledge in networking and cyber security preferably with proven certification from well known vendors/institutions.
• Have a very good understanding and experience in implementing IT Service Management (ITIL), and have undergone certified training and achieved certification.
• Have a strong leadership acumen to manage the operation teams which include Service Support, Service Delivery and Technical Operation.
• Service oriented, be proactive and result oriented to plan and implement measures to ensure the achievement of agreed SLA and availability.
• Good communication skills, strong analytical skills, and team players.

สิทธิประโยชน์

Huneety A.I Salary Estimate

12,000,000 - 15,000,000 IDR per month