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IT Field Engineer - Internship

Net One Asia (Indonesia)
Net One Asia (Indonesia) (South Jakarta, Jakarta)
DKI Jakarta, อินโดนีเซีย 🇮🇩
Net One Asia (Indonesia)
Net One Asia leverages on its talents and emerging technologies to help business achieve greater efficiency and scale. We partner with our clients for projects relating to management and virtualization for private, hybrid and public cloud solutions in Asia Pacific and Japan. As a Citrix Platinum Partner and VMware Premier Partner, our consulting services include architectural assessment, design, implementations and support for digital workspace & hybrid cloud infrastructure. Our Mission is to provide Quality IT Services in ASIA. We are well verse in the aspects of: 1) Digital Workspace Transformation 2) Hybrid Cloud Infrastructure 3) IT Automation 4) Mobile Device & Application Management 5) Virtual Desktop Infrastructure 6) Enterprise Shared Storage 7) Backup & Recovery Solutions 8) IT Service Management 9) IT Assessment Services 10) Application & Data Migrations

เกี่ยวกับตำแหน่งนี้

The IT Field Engineer - Internship position involves providing technical support to clients, troubleshooting issues, and maintaining hardware and software systems.

หน้าที่รับผิดชอบ

• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training on computer operation and management.
• Completing job reports and ordering supplies.

คุณสมบัติ

• Bachelor’s degree in Computer Science or Information Technology.
• Proven work experience as Desktop Support Engineer or Support Technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
• Good written and verbal communication skills.