IT Service Desk Supporter (5 positions)
Lixil (Thailand) Public Company Limited
ประเทศไทย | ปทุมธานี
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อัพเดทล่าสุด 2 วันที่แล้ว
Lixil (Thailand) Public Company Limited
Lixil (Thailand) Public Company Limited ตำแหน่งงาน
พบ 9 ตำแหน่งงาน
ประเทศ:All
ประเทศ:All
อินเดีย (1)
อินโดนีเซีย (5,412)
มาเลเซีย (1)
ฟิลิปปินส์ (3)
Tanzania, United Republic of (1)
ประเทศไทย (11,402)
เวียดนาม (3)
List of jobs found:
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R&D Design Supervisor (ProE & Creo)
Lixil (Thailand) Public Company Limited
ประเทศไทย | ปทุมธานี
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อัพเดทล่าสุด 2 วันที่แล้ว
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Customer Service Officer
Lixil (Thailand) Public Company Limited
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 2 วันที่แล้ว
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Logistic Supervisor - Rangsit Plant
Lixil (Thailand) Public Company Limited
ประเทศไทย | ปทุมธานี
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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R&D Design Supervisor (ProE & Creo)
Lixil (Thailand) Public Company Limited
ประเทศไทย | ปทุมธานี
Be among first to apply
อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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The Talent Acquisition Delivery (RPO) Manager
Lixil (Thailand) Public Company Limited
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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HR PMO - Asia
Lixil (Thailand) Public Company Limited
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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Leader , HR Total Rewards Thailand (C&B Manager)
Lixil (Thailand) Public Company Limited
ประเทศไทย | ปทุมธานี
Be among first to apply
อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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Leader, FSSC Accounting COE
Lixil (Thailand) Public Company Limited
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
IT Service Desk Supporter (5 positions)
Lixil (Thailand) Public Company Limited (Pathum Thani)
ปทุมธานี,
ประเทศไทย
LIXIL Corporation is one of the largest companies in the building materials and housing equipment industry, with its sales of over USD 13 billion and employees of approximately 60,000. With a headquarter in Tokyo, Japan, there are more than 17 regional offices, 83 branches, 287 sales offices, and 44 production sites for domestic sales and production under LIXIL across Asia Pacific, Europe, North America, and Middle East.
คลิกเพื่อดูงานที่คล้านกันในประเทศ ประเทศไทย:
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• 1st level end-user Support: Assist end-users in troubleshooting and resolving issues related to IT Software and Hardware request and incident management: Track and manage service requests and incidents using a ticketing system, following established processes and service level agreements
• Initiation of Problem Management: support in solving problems arising from repetitive incidents and suggest long term fixes that will be aligned with 2nd level support teams and specialists
• User training and documentation: Conduct training sessions and create user documentation to educate end-users on 1st level software or hardware functionalities, best practices, and self-service resources. Keep knowledge base articles up to date to enable users to resolve common issues Independently
• Actively participate in the building a global AI powered (Chat GPT/Out systems) knowledge base to assist end users and build the future of IT support within LIXIL
• Collaboration and communication: Collaborate with cross-functional teams, including developers, functional consultants, and business users, to address complex issues, provide insights, and contribute to system enhancements. Communicate effectively with stakeholders at various levels to understand requirements and deliver solutions
คุณสมบัติ
• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
• At least 2 -5 years of working experience in network infrastructure, Microsoft Windows Environment, desktop and Helpdesk support
• Proficiency in troubleshooting and resolving technical issues
• Experience using a remote access tool to support end users and systems
• Communication skills: effective communication skills, both written and verbal, are crucial to working with customers and team members to understand and resolve issues effectively
• Customer-oriented: A customer-focused mindset with the ability to empathize with customers, provide exceptional service, and maintain a positive customer experience
• Teamwork and collaboration: Ability to work collaboratively with other team members to resolve complex issues and ensure timely delivery of support
• Continuous learning: A desire to continuously learn and improve their SAP knowledge and technical skills to stay up to date with the latest industry trends and best practices
• Comfortable working in a fast paced, dynamic, and global environment
สิทธิประโยชน์
Huneety A.I Salary Estimate
50,000 - 70,000 THB per month
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About Lixil (Thailand) Public Company Limited
LIXIL Corporation is one of the largest companies in the building materials and housing equipment industry, with its sales of over USD 13 billion and employees of approximately 60,000. With a headquarter in Tokyo, Japan, there are more than 17 regional offices, 83 branches, 287 sales offices, and 44 production sites for domestic sales and production under LIXIL across Asia Pacific, Europe, North America, and Middle East.