Account Executive

Lalamove (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, อินโดนีเซีย

Lalamove is an on-demand delivery technology company, empowering users all around the world to make delivery fast and reliable. Today, Lalamove operates in 11 markets across Asia and Latin America. Our driver partners operate a vast array of vehicles to suit each market including lorries, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter. As one of Hong Kong’s homegrown unicorn startups, we are proud to employ some of the most passionate, talented and driven people in the industry. If you have the drive to succeed, make your next move at Lalamove!

เกี่ยวกับตำแหน่งนี้

As an Account Executive at Lalamove, you will be responsible for growing and retaining demand from Business Clients in Indonesia, reporting to the Business Development Manager. This role requires quick wits, problem-solving skills, and a team-first mentality to have a measurable impact on the market.

หน้าที่รับผิดชอบ

• Act as the primary point of contact for customer account management and establish trusted relationships with key accounts and stakeholders.
• Ensure timely and successful delivery of solutions aligned with client needs and objectives.
• Identify opportunities in existing accounts for cross-selling and upselling, driving revenue growth and customer value.
• Negotiate contracts and close agreements to maximize profits.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Proactively develop new business with existing clients and identify areas for improvement.
• Forecast and track key account metrics to inform strategic decision-making and drive business growth.
• Assist with challenging client requests or issue escalations as needed.
• Plan, execute, and evaluate the retention program.

คุณสมบัติ

• Leadership skills to deal with a large and diverse Lalamove community.
• Strong sense of problem-solving and adaptability.