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  • KUKA (Thailand)

    Customer Service Administrator

    KUKA (Thailand)

    ประเทศไทย | กรุงเทพ

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    อัพเดทล่าสุด 2 สัปดาห์ที่แล้ว

  • KUKA (Thailand)

    Customer Service Administrator

    KUKA (Thailand)

    ประเทศไทย | กรุงเทพ

    Be among first to apply

    อัพเดทล่าสุด 2 สัปดาห์ที่แล้ว

  • KUKA (Thailand)

    Customer Service Engineer (Robotics/ Automation)

    KUKA (Thailand)

    ประเทศไทย | กรุงเทพ

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    อัพเดทล่าสุด 1 เดือนที่แล้ว

  • KUKA (Thailand)

    Robotics Project Manager

    KUKA (Thailand)

    ประเทศไทย | กรุงเทพ

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    อัพเดทล่าสุด 1 เดือนที่แล้ว

  • KUKA (Thailand)

    Customer Service Administrator

    KUKA (Thailand)

    ประเทศไทย | กรุงเทพ

    Be among first to apply

    อัพเดทล่าสุด 1 เดือนที่แล้ว

Customer Service Administrator

KUKA (Thailand) (Prawet district, Bangkok City, Thailand)
กรุงเทพ, ประเทศไทย 🇹🇭
KUKA is a global automation corporation with sales of around 2.6 billion euro and roughly 14,000 employees. The company is headquartered in Augsburg, Germany. As one of the world’s leading suppliers of intelligent automation solutions, KUKA offers customers everything they need from a single source: from robots and cells to fully automated systems and their networking in markets such as automotive, electronics, metal & plastic, consumer goods, e-commerce/retail and healthcare.

เกี่ยวกับตำแหน่งนี้

The Customer Service Administrator is responsible for managing the end-to-end order process and ensuring high customer satisfaction through effective communication and support.

หน้าที่รับผิดชอบ

• Responsible for end-to-end order management process: Quotation, Sales Order, Delivery, Invoice, etc.
• Answering phone and redirecting queries.
• Updating local ERP and Salesforce with the required information.
• Dispatching spare parts and assisting with stock checks.
• Planning and ordering Spare parts.
• Liaise with factory Order Management, freight forwarders, and customer to ensure high customer satisfaction of deliveries.
• Provide non-technical phone support.

คุณสมบัติ

• 1-2 years experience in Order Management/Administrative
• Excellent written and verbal communication skills
• Good customer service experience
• Ability to create collaborative professional relationships and meet customer deadlines

About KUKA (Thailand)

KUKA is a global automation corporation with sales of around 2.6 billion euro and roughly 14,000 employees. The company is headquartered in Augsburg, Germany. As one of the world’s leading suppliers of intelligent automation solutions, KUKA offers customers everything they need from a single source: from robots and cells to fully automated systems and their networking in markets such as automotive, electronics, metal & plastic, consumer goods, e-commerce/retail and healthcare.