Floor Manager
ISMAYA Group (Semarang, Central Java, Indonesia)
Central Java,
อินโดนีเซีย
Founded in 2003, ISMAYA GROUP is a market leader in conceptualizing, developing and operating exclusive yet diverse group of lifestyle properties in the region. Every one of our projects embodies the ISMAYA philosophy, providing a distinctive concept in a unique setting with an emphasis on excellent product, superior service, and genuine value. What we do is to take something ordinary and infuse it with our soul, emotion, and meaning; and then we tell its story over and over again. The result is a truly memorable lifestyle experiences.
In recent years, we've been fortunate to receive acknowledgments and awards from our customers and industry peers. Our properties have been featured in Wallpaper, BBC World, CNN, Surface, Sydney Morning Herald, The Age, Australian Financial Review, Infrarouge (French), Destinasian, Globe Asia, The Jakarta Post, Jakarta Globe, and have won awards from many prestigious local and international publications.
เกี่ยวกับตำแหน่งนี้
The Floor Manager is responsible for creating and maintaining service and operational standards, building relationships with suppliers and guests, and effectively communicating the vision to the team.
หน้าที่รับผิดชอบ
• Create and maintain service and operational standards, making use of best practices and efficiencies where possible
• Liaison and build relationships with suppliers to source new products, new promotions and improved pricing
• Communicate the vision to all team members and leads by example.
• Build and maintain relationships with guests, team members and senior management alike
คุณสมบัติ
• Candidate must possess at least Diploma, Bachelor's Degree in Marketing, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent
• Required language(s): English, Bahasa Indonesia
• At least 2 Year(s) of working experience in the related field is required for this position
• Required Skill(s): Restaurants operations, handling complaints, staff development, and customer relation
• Preferably Manager/Assistant Manager specialized in Food/Beverage/Restaurant Service or equivalent
