Part Time Sales Associate, IKEA Sukhumvit

IKEA (Bangkok, Bangkok City, Thailand)

กรุงเทพ, ประเทศไทย

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.

เกี่ยวกับตำแหน่งนี้

You will optimise the IKEA shopping experience in your area of responsibility to secure satisfied customers and increase sales through your knowledge of the IKEA range, life at home, and the local market competition in all sales channels.

หน้าที่รับผิดชอบ

• Actively approach customers who you see require additional help.
• You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.
• Support the customer in the end to end shopping experience and ensure that you apply your good home furnishing knowledge to provide relevant solutions.
• Optimise the IKEA shopping experience to secure satisfied customers and increase sales.
• Ensure that you contribute towards actions that will secure “First Time Right” for our customers.
• Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned.

คุณสมบัติ

• Confident in approaching and talking to people in a polite and friendly manner.
• The right attitude and behavior to sell actively and help customers to buy.
• Ability to communicate clearly and confidently in English.
• Knowledge of the IKEA product range, including service products.
• Interested in people’s everyday life at home and home furnishing.