Customer Experience Marketing Specialist

IFF (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, อินโดนีเซีย

We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.

เกี่ยวกับตำแหน่งนี้

As Customer Experience Marketing Specialist, you will ensure the extraordinary development and delivery of local market insights to create uncommon customer experience. Collaborating with local teams and engaging with customers, you will bring forward the market trends, opportunities, initiatives and targeted local marketing promotions and creative, impactful communication.

หน้าที่รับผิดชอบ

• Drive local engagement with customers with powerful storytelling, compelling ideas and meaningful ways to connect.
• Provide expertise on market analysis and the generation of insights on various markets.
• Engagement with new potential customers, brands, food & beverage products, flavors and associated recommendations for the business.
• Support proactive and reactive customer driven projects in a way that significantly increases the chances of generating winning business opportunities.
• Be the strategic partner in bringing forward local insights, trends and identifying opportunities, and relevant initiatives as local marketing.
• Deliver creative and impactful communication both internally and externally.
• Support event management such as exhibitions, conferences, food safaris, communication planning etc whenever necessary.

คุณสมบัติ

• Bachelor degree in Marketing, Business, Communication or any other relevant discipline.
• Minimum 3 years of marketing experience in B2C or B2B environment from either Food Ingredients industry or Fast Moving Consumer Goods.
• Strong communication lead proven track record and excellent presentation skills.
• Solid understanding of functional and technical capabilities, including knowledge of the consumer and different markets.
• Expertise in market analysis, communication campaigns, concept development and event management.
• Proficiency of data mining, analysis, insight generation and drawing conclusions.
• Capability to digest marketing information from numerous sources as well as data sources, create logical arguments and apply it relevantly, to determine direction and future idea focus.
• Strong business acumen and ability to translate market and consumer insights into business opportunities.
• Ability to deliver in a fast pace environment and under pressure.
• Curious approach, enjoy difficult challenges.
• Proficient in English.
• Willingness to commit to travel.