Spa Therapist

Hilton (Indonesia)

Hilton (Indonesia) (Kecamatan Nusa Penida, Bali, Indonesia)

Bali, อินโดนีเซีย

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 124 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube. 

คลิกเพื่อดูงานที่คล้านกันในประเทศ อินโดนีเซีย:

ฝ่าย: อื่นๆ

อุตสาหกรรม: การบริการและการท่องเที่ยว

เกี่ยวกับตำแหน่งนี้

The Therapist administers professional treatments such as body therapy, face therapy and nail therapy to guests, possessing excellent communication skills and strong treatment and product knowledge.

หน้าที่รับผิดชอบ

As the Therapist, you will be responsible for performing the following tasks to the highest standards:
• Adhere to the customer-first purpose and promptly attend to customers’ needs.
• Communicate well with guests and colleagues.
• Be a positive influence, responsible and proactive in solving problems.
• Flexible and responsive to changes in work requirements.
• Be a good team player, helping team members achieve team goals.
• Advise on departmental operating procedures and improvement of environmental facilities, etc.
• Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times.
• Greet all guests with a warm, friendly and sincere smile.
• Communicate with guests to understand their feedback and provide professional service to them.
• Able to understand guests’ requests and communicate with superiors promptly.
• Adhere to Hilton service standards and service quality reviews.
• Assist in department training for new employees.
• Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently.
• Maintain a high level of cleanliness in the work area.
• Ensure that all items are kept for no more than 3 months, conducting monthly inventory checks and control inventory.
• Receive products when they arrive.
• Provide consistent service to guests, so that guests enjoy pleasant, memorable professional services.
• Maximize the use of massage rooms, cleaning the rooms and used towels after each massage.
• Read and update the message book of the Massage Therapist and Receptionist to ensure that each employee signs for confirmation.
• Perform any other reasonable duties as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

คุณสมบัติ

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• High School graduate / recognized beauty school or institution certified

สิทธิประโยชน์

Huneety A.I Salary Estimate

3,000,000 - 4,000,000 IDR per month