Commercial Excellence Assistant Manager

Grab (Jakarta, Indonesia)

DKI Jakarta, อินโดนีเซีย

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

เกี่ยวกับตำแหน่งนี้

Grab is seeking a Commercial Excellence Assistant Manager to provide exceptional support to commercial merchants, ensuring operational excellence and driving business growth in a competitive marketplace.

หน้าที่รับผิดชอบ

• Provide weekly performance updates and conduct deep dive analyses (desk research or insights from Key Account Managers) for all working verticals in the commercial team, including GrabFood, GrabMart, OVO, GrabExpress, and Grab for Business. Primary focus will be on GrabFood Omni, OVO, GrabExpress, and Grab for Business.
• Offer strategy and planning support for Dine Out Deals, OVO, GrabExpress, and Grab for Business, shaping and execute market strategies.
• Support major merchants, such as KFC and McDonald's, with extensive data and operational needs to drive business growth.
• Ensure data integrity and maintain hygiene across all working dashboards, automated sheets, and emails.
• Assist Key Account Managers with basic data requests to support their operations effectively.
• Collaborate with cross-functional teams to align strategies and ensure seamless execution of initiatives.
• Monitor industry trends and competitive landscape to identify opportunities and threats for the business.
• Contribute to the continuous improvement of processes and tools to enhance team efficiency and effectiveness.

คุณสมบัติ

• Have Heart, Hunger, Honour, and Humility.
• Self-motivation and independent learner who takes ownership of tasks and shows initiative in challenging the status quo.
• Analytical skill and comfortable with analyzing data to make informed decisions.
• 3+ years of experience with SQL, along with proficiency in data management tools.
• Have good experience to manage partner relationships.
• Able to work well with others from different backgrounds in fast-paced, changing environments.
• Strong organizational skills with attention to detail and a focus on inclusivity.