Account Executive Associate

Grab (Semarang, Central Java, Indonesia)

Central Java, อินโดนีเซีย

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

เกี่ยวกับตำแหน่งนี้

We are looking for an Account Officer to bring partnership to our business. You are good oriented, target-driven, and has experience establishing communication and engagement with prospects.

หน้าที่รับผิดชอบ

• You will be report to Regional Manager
• Improve sales and close deals to expand the Omnicommerce business.
• Oversee the complete sales process from identifying potential clients to finalizing agreements.
• Discover new sales opportunities through networking and establish them as long-term partnerships.
• Provide professional after-sales support to enhance customer loyalty and stay in regular contact to address their needs.
• Address complaints and resolve issues to ensure customer satisfaction and maintain our reputation, while negotiating agreements and keeping accurate sales records.

คุณสมบัติ

• At least 2 years of experience in a relevant role such as Account Executive or a similar sales/customer service position.
• Experience with market research, sales principles, and negotiation techniques.
• Proficiency in MS Office, with familiarity in CRM software such as Salesforce considered a plus.
• Experience establishing communication and engagement with prospects, with a proven ability to build and maintain strong client relationships.
• Experience balancing multiple sales opportunities and organizational skills, coupled with a high level of enthusiasm and experience with the role.