Lead, Accounts Payable
foodpanda
ประเทศไทย | กรุงเทพ
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Specialist, Field Sales
foodpanda
ประเทศไทย | กรุงเทพ
Be among first to apply
อัพเดทล่าสุด 1 เดือนที่แล้ว
Lead, Accounts Payable
foodpanda (Bangkok, Bangkok City, Thailand)
กรุงเทพ,
ประเทศไทย
At foodpanda, we're on a mission to redefine how food, people, culture and tech are connected. Our panda family consists of problem solvers, designers and thinkers, working around the clock to make foodpanda the most powerful online tool for food convenience in the universe- and we’re just getting started!
foodpanda operates in 11 locations worldwide. Through the energy of our teams in all of our offices, we connect lovers of food to our brilliant partners through our amazing riders. We're changing the way food convenience is viewed and experienced worldwide.
If you're passionate about good food and great work, you're in the right place.
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Monitor service performance against agreed-upon Service Level Agreements (SLAs), Taxonomy and Objectives and Key Result (OKR)
• Establish and maintain strong relationships with external and internal stakeholders
• Serve as the point of contact for issues within AP processes
• Support internal and external audits
• Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
• Identify and mitigate risks that could impact service deliver, develop contingency plans
• Generate regular reports and maintain accurate records of service delivery activities and performance metrics
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
• Lead and mentor a service delivery team for New Verticals (both captive and outsourced)
• Set clear performance expectations and provide regular feedback
• Allocate and manage resources, ensure that the team is adequately trained and resourced
• Ad hoc tasks assigned from time to time
คุณสมบัติ
• 5+ years of relevant accounting and AP experience, with a degree in Accounting, Business Administration, or Finance
• Proficient in both English & Thai
• Experience mentoring & guiding small teams
• Proven experience in service delivery or a related field, with a track record of success in managing teams and meeting SLAs
• Direct experience within a multi-national environment with a complex regional/country environment.
• Process-oriented with an understanding of both financial and operational controls.
• Strong analytical skills and who can foresee upstream and downstream impacts.
• Strong leadership and communication skills
• Excellent problem-solving and analytical abilities.
• Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required
• Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people
• Comfortable working in a fast-paced environment with tight deadlines.
About foodpanda
At foodpanda, we're on a mission to redefine how food, people, culture and tech are connected. Our panda family consists of problem solvers, designers and thinkers, working around the clock to make foodpanda the most powerful online tool for food convenience in the universe- and we’re just getting started! foodpanda operates in 11 locations worldwide. Through the energy of our teams in all of our offices, we connect lovers of food to our brilliant partners through our amazing riders. We're changing the way food convenience is viewed and experienced worldwide. If you're passionate about good food and great work, you're in the right place.