Assistant / Account Manager
FBH Technology (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 6 วันที่แล้ว
FBH Technology (Thailand) Co., Ltd.
FBH Technology (Thailand) Co., Ltd. ตำแหน่งงาน
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Technical Support Engineer
FBH Technology (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 1 เดือนที่แล้ว
Assistant / Account Manager
FBH Technology (Thailand) Co., Ltd. (Phaya Thai)
กรุงเทพ,
ประเทศไทย
FBH Technology (Thailand) Co., Ltd., founded in 2021 in Bangkok, Thailand, is a professional provider of information technology and telecommunications. The company's exclusive distributorship for FiberHome's product range underscores its dedication to providing the best-in-class networking and communication solutions to businesses and organizations across Thailand
Area to focus on:
Optical Communication
Mobile Communication
Data Communication
ICT Services
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
Customer communication and service:
• Assist account managers in handling customer inquiries, complaints and needs, and ensure that customer problems are resolved in a timely manner.
• Follow up customer needs, provide necessary information and support, and maintain customer relationships.
• Responsible for the arrangement of activities and building the relationship with high or medium level customers, e.g. MD, CXO, DD or AD.
Customer information management:
• Maintain and update customer information database to ensure the accuracy and completeness of data.
• Prepare and organize customer-related documents and reports.
Sales support:
• Assist account managers in formulating and implementing sales plans, including market research, competitive product analysis, etc.
• Participate in the planning and organization of sales activities, and support account managers in achieving sales targets.
Project management:
• Assist account managers in following up on project progress and ensure that all work is completed on time.
• Coordinate internal resources, solve problems that arise in the project, and ensure the smooth progress of the project.
• Reporting and analysis.
• Obtain the key information of the related project, e.g. demand forecast, budget and bidding plan, competitors' information etc.
• Responsible for bidding support of passive products with customers, e.g. optical fiber, dropwire, spiltter, closure, pre-connector etc.
• Responsible for the assistance of the project execution work on projects for cash process (PO, bond, DAT/DAC, overdue payment, claim etc).
คุณสมบัติ
Qualifications:
• Educational background: Bachelor degree or above, no major limit, marketing, business management, economics and other related majors are preferred.
• Work experience: Fresh graduates are welcomed, or 2-3 years of relevant work experience Prioritize (such as customer service, sales support, marketing promotion, etc.).
• Skill requirements:
1. Strong communication and interpersonal skills, able to work effectively with customers and team members.
2. Excellent organization and coordination skills, able to handle multiple tasks and maintain efficiency.
3. Proficient in using office software such as Word, Excel, PowerPoint, etc., with basic data analysis skills.
4. Understanding customer management system (CRM) and other related tools is preferred.
• Personal qualities:
1. Meticulous and patient, with strong problem-solving skills and service awareness.
2. Possess a certain degree of stress resistance and be able to maintain efficiency in a fast-paced work environment.
3. Proactive, with good learning and adaptability.
• Language requirements: Fluent English communication skills, Chinese is a plus. (Major in Chinese with HSK5 or corresponding level also accept.)
• Other requirements:
1. Have a certain understanding of the telecommunications industry and be able to quickly master the knowledge of related products or services.
2. Have a team spirit and be able to cooperate with the account manager to complete various tasks and goals.
About FBH Technology (Thailand) Co., Ltd.
FBH Technology (Thailand) Co., Ltd., founded in 2021 in Bangkok, Thailand, is a professional provider of information technology and telecommunications. The company's exclusive distributorship for FiberHome's product range underscores its dedication to providing the best-in-class networking and communication solutions to businesses and organizations across Thailand Area to focus on: Optical Communication Mobile Communication Data Communication ICT Services