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List of jobs found:

  • แท็บใหม่
    Coforge Limited

    Helpdesk / Service Desk - English Skill (Work in Shift - Bang Na - Onsite 100%)

    Coforge Limited

    ประเทศไทย | กรุงเทพ

    Be among first to apply

    อัพเดทล่าสุด 2 วันที่แล้ว

  • แท็บใหม่
    Coforge Limited

    Software Tester - (Banking domain - Hybrid working)

    Coforge Limited

    ประเทศไทย | กรุงเทพ

    Be among first to apply

    อัพเดทล่าสุด 2 วันที่แล้ว

  • แท็บใหม่
    Coforge Limited

    Business Development Manager (IT)

    Coforge Limited

    ประเทศไทย | กรุงเทพ

    Be among first to apply

    อัพเดทล่าสุด 2 วันที่แล้ว

Helpdesk / Service Desk - English Skill (Work in Shift - Bang Na - Onsite 100%)

Coforge Limited
Coforge limited (Bangkok)
Debarattana, Khet Bang Na,
10260, Krung Thep Maha Nakhon
กรุงเทพ, ประเทศไทย 🇹🇭
Coforge Limited
Coforge Limited is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct vantage. We leverage AI, Cloud and Insight driven technologies, allied with our industry expertise, to transform client businesses into intelligent, high growth enterprises.

เกี่ยวกับตำแหน่งนี้

NIIT Technologies, now Coforge, is seeking a Helpdesk/Service Desk professional with English skills to work onsite in Bang Na on a rotational shift basis. The role involves monitoring system performance, troubleshooting issues, and providing user support.

หน้าที่รับผิดชอบ

• Monitor system performance on a daily basis and identifying any irregularities or issues and reporting.
• Troubleshoot and resolve incidents to maintain high levels of system performance and availability.
• Track and document network issues and compile incident reports.
• Communicate with technicians or other responsible parties to fix issues.
• Respond to user requests and provide recommendations to users.
• Interact with users and handle both the non-technical and technical requests.
• Engage in on-call rotation shifts 24/7 or whenever necessary.
• Make recommendations for improvements in organizational productivity and the network.

คุณสมบัติ

• Good in written and verbal Thai Communication.
• Average-to-Good English Communication.
• Prior Experience in ITSM, Ticketing system/process and/or ITIL Process.
• Bachelor’s degree in computer science, computer engineering, or a similar field.
• 1 years of experience in service desk or helpdesk domain.
• Some understanding of technologies, operating systems, networking, anti-virus, back-ups, systems and firewalls.
• Ability to quickly assimilate technical and non-technical information.
• Ability to learn quickly and adapt to new situations.
• Ability to work flexible hours.
• Self-motivated, enthusiastic, and able to handle multiple support cases.
• Excellent communication, organizational, and teamwork skills.

สิทธิประโยชน์

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Huneety A.I Salary Estimate
50,000 - 70,000 THB per month

About Coforge Limited

Coforge Limited is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct vantage. We leverage AI, Cloud and Insight driven technologies, allied with our industry expertise, to transform client businesses into intelligent, high growth enterprises.