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Insurance Claim Officer - Digital Insurance

Cermati.com (Jakarta Metropolitan Area)
DKI Jakarta, อินโดนีเซีย 🇮🇩
We are a technology startup that engages in the Indonesian financial technology area. We are based in Jakarta and we're founded by ex-silicon valley engineers. Our vision is to use technology to make financial information more available and more useful to everyone. Our mission is to enable people to take control of their financial situation and save a lot of money by doing so. Our products allow people to easily make the best financial decision for their situation. Come join our adventure in transforming Indonesian financial landscape through technology.

เกี่ยวกับตำแหน่งนี้

Cermati is a financial technology startup in Indonesia focused on simplifying the process of finding and applying for financial products online. The Insurance Claim Officer - Digital Insurance will be responsible for handling insurance claims and ensuring accuracy in the claims process.

หน้าที่รับผิดชอบ

• Handle insurance recoupment and reconciliation works, communicate with providers and members via call and email for collection and explanation
• Follow up on manual claim and SOP strictly, adjudicate claims according to benefit policies, and meet both financial/procedure accuracy and target on claims adjudication
• Performed insurance claims assessment according to the actual situation
• Review the approved claims to ensure the accuracy and made an adjustment as necessary
• Generate daily claim process and all related document from the system and preparing claims documents to be sent to the payer
• Investigate claims through liaison parties to determine the eligibility of the claims
• Complete all daily call log and daily claim log
• Prepare claim report on a regular basis
• Accountable on daily operations to meet productivity or service standards as defined by management in line with department and/or division

คุณสมบัติ

• Minimum 1-2 years experience on handling insurance claims in broker insurance company
• Having experience in managing e-commerce insurance inquiries
• Excellent knowledge of insurance policy and claim procedure, preferably handled shipping, travel, gadget, or retail insurance products
• Computer literate and proficient in using Microsoft office
• Detail oriented
• Good analysis and communication skill

สิทธิประโยชน์

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Huneety A.I Salary Estimate
3,000,000 - 15,000,000 IDR per month