System Analyst, IT Applications
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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Biomedia (Thailand) Co., Ltd.
Biomedia (Thailand) Co., Ltd. ตำแหน่งงาน
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Sales Executive (Lifescience)
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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Talent Acquisition Specialist (Lifescience Industry)
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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HR Generalist
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | นนทบุรี
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Warehouse Supervisor/หัวหน้าฝ่ายคลังสินค้า
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | นนทบุรี
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Operations Manager
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | นนทบุรี
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Sales Executive (Industry)
Biomedia (Thailand) Co., Ltd.
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Sales Representative (UPC) ผู้แทนขายเครื่องมือแพทย์ (ภาคเหนือ/ภาคอีสาน)
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | เชียงราย
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Senior Sales Executive (Healthcare) - BKK / East/ North / Northeast
Biomedia (Thailand) Co., Ltd.
ประเทศไทย | กรุงเทพ
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Senior Accountant
Biomedia (Thailand) Co., Ltd.
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System Analyst, IT Applications
Biomedia (Thailand) Co., Ltd. (Bangkok Noi)
กรุงเทพ,
ประเทศไทย
Founded in 1981 by Mr David Chung, Biomedia is one of Singapore’s leading Biomedical and Life Sciences services companies and around Asia which provides laboratories, clinical, biomedical, nuclear science and industrial science with a large range of medical and laboratory products such as general equipment, lab consumables, medical devices and materials. Over the last 35 years, the company has successfully grown from a small industry player to one of the most respectable names in the biomedical and life sciences industry.
At Biomedia, we share a common set of beliefs and core values which is the foundation of our success. Our core values of Leadership, Integrity, Excellence, Unity and Security not only greatly define how we work but also embody the spirit and energy of Biomedia. This is clearly demonstrated by our staff strength of more than 185 people in 8 subsidiaries and 3 associated companies across 4 South East Asian countries, namely Singapore, Malaysia, Thailand and Vietnam, and the company’s upcoming market expansion plans in Indonesia and growing presence in Brunei.
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Provide first-line technical support for users experiencing software issues
• Diagnose and resolve technical problems related to software products, guiding users through troubleshooting steps.
• Document issues, solutions, and resolutions in the ticketing system to track progress and ensure efficient problem-solving.
• Collaborate with the development team to report bugs, software deficiencies, and enhancement requests.
• Assist with software installations, updates, and configuration setups for users.
• Maintain up-to-date knowledge of product features, software versions, and troubleshooting techniques.
• Provide product training and user guidance to customers as needed.
• Identify common issues and work with the product team to create knowledge base articles or FAQs.
• Participate in improving customer support processes and workflows.
คุณสมบัติ
• Bachelor’s degree in information technology, or related field (or equivalent work experience).
• Proven experience in a software support, help desk, or technical support role.
• Strong understanding of software applications, troubleshooting techniques, and basic IT support.
• Excellent communication and interpersonal skills, with the ability to explain technical issues in a clear and understandable manner.
• Ability to manage multiple tasks, prioritize effectively, and work well under pressure.
• Familiarity with ticketing systems, knowledge bases, and remote support tools.
• Proven expertise in Power App, Power BI, Business Central and Microsoft Dynamics 365.
• Fluent in written and spoken English.
About Biomedia (Thailand) Co., Ltd.
Founded in 1981 by Mr David Chung, Biomedia is one of Singapore’s leading Biomedical and Life Sciences services companies and around Asia which provides laboratories, clinical, biomedical, nuclear science and industrial science with a large range of medical and laboratory products such as general equipment, lab consumables, medical devices and materials. Over the last 35 years, the company has successfully grown from a small industry player to one of the most respectable names in the biomedical and life sciences industry. At Biomedia, we share a common set of beliefs and core values which is the foundation of our success. Our core values of Leadership, Integrity, Excellence, Unity and Security not only greatly define how we work but also embody the spirit and energy of Biomedia. This is clearly demonstrated by our staff strength of more than 185 people in 8 subsidiaries and 3 associated companies across 4 South East Asian countries, namely Singapore, Malaysia, Thailand and Vietnam, and the company’s upcoming market expansion plans in Indonesia and growing presence in Brunei.