Guest Service Agent - Night

Avani Hotels and Resorts

Avani Hotels and Resorts (Ban Talat Takua Pa, Phangnga, Thailand)

พังงา, ประเทศไทย

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

คลิกเพื่อดูงานที่คล้านกันในประเทศ ประเทศไทย:

ฝ่าย: บริการลูกค้า

อุตสาหกรรม: การบริการและการท่องเที่ยว

เกี่ยวกับตำแหน่งนี้

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner, ensuring guest satisfaction during their stay.

หน้าที่รับผิดชอบ

• Provide expertise services in a courteous manner.
• Take reservations, greet and register guests.
• Provide outstanding guest service during their stay.
• Settle the guest’s account upon completion of their stay.
• Handle all guest enquiries, requests and comments promptly and efficiently.

คุณสมบัติ

• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.

สิทธิประโยชน์

Huneety A.I Salary Estimate

20,000 - 35,000 THB per month