Process Excellence Fulfillment Junior Manager

ASTRO (Jakarta, Jakarta, Indonesia)

DKI Jakarta, อินโดนีเซีย

ASTRO - Groceries in Minutes Indonesia's first and fastest-growing on-demand platform for groceries and essentials. Anything you need, fast. Astro is Indonesia's first quick commerce company that delivers groceries and essentials to your door within 15 minutes. 24 hours a day, 7 days a week. Our mission is to make people's lives simpler and easier by saving them time, energy, and money. Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Download our app now to experience and enjoy the new definition of fast! Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

เกี่ยวกับตำแหน่งนี้

The Fulfillment Process Excellence Junior Manager plays a key role in driving operational improvements across dry warehouses, focusing on analyzing, refining, and implementing business processes to ensure efficient and scalable fulfillment operations.

หน้าที่รับผิดชอบ

• Define & monitor KPI (Key Performance Indicators) and align with Management and Stakeholder needs.
• Identify opportunities and define strategies for efficiencies in work process and innovative approaches to all ASTRO's Warehouse (Dry).
• Identify opportunities for process improvement within warehouse fulfillment operations.
• Design and implement scalable solutions to enhance operational efficiency and accuracy.
• Lead data-driven projects to optimize key performance areas, including productivity, cost management, and error reduction.
• Manage implementation process to ensure the success of a project.
• Conduct relevant research, data analysis, and Implement high-value analyses that will deliver practical insights.
• Define & monitor end to end business process improvement initiatives with targeted results.
• Analyze fundamental problems in Operational and fulfillment based on North Star Metric rate that mainly come from Operational on the ground side and think strategically about the long-term solution and execute it by working together with other stakeholders.
• Coordinates with various business units & vertical Operations to initiate projects/tasks, facilitate cross-functional collaboration to deliver the best possible results, develop, test, and refine business processes/practices.
• Lead and mentor a team of associates to execute process excellence initiatives.
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.

คุณสมบัติ

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Business, or similar fields will be a plus.
• Minimum 5 years of experience in operational excellence from a logistic, e-commerce or consultant background.
• Experience leading by influence, and success in being a driver of change in an organization.
• Experience in managing cross-functional teams to perform process analysis, improvement and implementation.
• Proficiency in technical project management with customer focus.
• A strong leader with an ability to ideate, innovate and implement.
• Strong analytical and problem-solving skills.
• Proactive and results-oriented.
• Excellent communication and interpersonal skills.
• High-energy individual with a can-do attitude and sense of urgency.
• Willing to jump in and work alongside a team of all levels to identify issues and quickly find solutions.
• Quickly adapt in a fast paced environment.