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เกี่ยวกับตำแหน่งนี้

Position involves providing convenient services to customers before and after sales, resolving issues, providing accurate product information, stimulating sales, and coordinating with various departments.

หน้าที่รับผิดชอบ

• Provide convenient services to customers before and after sales
• Listen to and resolve customer issues, coordinate with relevant departments to solve problems, and follow up to ensure products and services meet customer goals
• Provide accurate information about products and services, and help boost sales by recommending suitable products or services to customers
• Coordinate with other departments to relay customer feedback, and follow up on improvements and changes
• Coordinate with external organizations to provide certain conveniences to customers

คุณสมบัติ

• Love customer service and have good communication skills
• Knowledge in customer service
• Quick thinking, able to solve problems on the spot, and handle customer criticisms appropriately
• Patient, emotionally stable, and able to control emotions
• Able to take responsibility for tasks independently
• Good interpersonal skills