Customer Service Agent
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
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A.P. Moller - Maersk (Thailand)
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List of jobs found:
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Customer Service Agent - Lead Logistics (SCM)
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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Local Client Manager (FMCG)
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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Customer Service Agent - Direct transport Special Cargos
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 3 สัปดาห์ที่แล้ว
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Local Client Manager (FMCG)
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
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อัพเดทล่าสุด 1 เดือนที่แล้ว
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Customer Service Agent - Lead Logistics (SCM)
A.P. Moller - Maersk (Thailand)
ประเทศไทย | กรุงเทพ
Be among first to apply
อัพเดทล่าสุด 1 เดือนที่แล้ว
Customer Service Agent
A.P. Moller - Maersk (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok
กรุงเทพ,
ประเทศไทย
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.
The company employs roughly 110.000 employees across operations in 130 countries.
คลิกเพื่อดูงานที่คล้านกันในประเทศ ประเทศไทย:
ฝ่าย:
บริการลูกค้า
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Be the primary point of contact for customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders.
• Understanding of external factors impacting Customer’s supply Chain & understand their sense of urgency, service needs, drivers and desires.
• Ability to align with customer expectations upfront & to be able to respond with suggested solutions.
• Be fully responsible for customer satisfaction across Maersk product offering.
• Cross-sell & upsell Logistics and Services products to customers.
• Responsible for vendor management and shipment order consolidation planning, without physical cargo execution.
• Proactively track shipments and notify customers of relevant deviations from the transport plan including potential solutions or alternatives.
• Willingness to go the extra mile towards the customers & with focus on providing solutions.
• Performance reviews with customer.
• This role will be based in Empire Tower, Bangkok.
คุณสมบัติ
• At least 01 - 02 years' professional experience at similar Customer Service role(s) in forwarder / logistics industry.
• Language requirement: Native-level Thais, Business-level English.
• Excellent Stakeholder management-, interpersonal-, and communication-skills.
• Energetic, well-organized, and self-Initiated.
• Analytical and problem-solving skills.
• Good process understanding & digital proficiency.
สิทธิประโยชน์
Huneety A.I Salary Estimate
20,000 - 35,000 THB per month
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About A.P. Moller - Maersk (Thailand)
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.