Technical Account Manager, Enterprise On-Ramp, ASEAN
เกี่ยวกับตำแหน่งนี้
หน้าที่รับผิดชอบ
• Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management
คุณสมบัติ
• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.
• Expertise in two or more technical domains (e.g. System