Backup Specialist
เกี่ยวกับตำแหน่งนี้
The Backup Specialist is responsible for managing backup and restoration procedures for cloud servers and databases, designing robust backup infrastructure, and ensuring disaster recovery plans are in place.
หน้าที่รับผิดชอบ
• Manage backup and restoration procedures for cloud servers/databases
• Design and implement robust cloud backup infrastructure, HA architecture, and DR plan
• Perform capacity planning and application backup performance analysis
• Manage incident response and problem resolution as L2 support escalation and liaise with backup tool vendor
• Manage disaster and recovery regular testing to ensure applications and databases can be recovered from backups
• Manage cloud storage appliances and archiving solution
• Generate regular backup reports and ensure the backup SLAs are well monitored
• Create documentation including standards, procedures, and knowledge base articles
• Join client call on technical discuss as required
• Support the operations on-call rotation
• Pro-active engagement for improvement of overall infrastructure operations and managed services
คุณสมบัติ
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• Strong knowledge on Commvault. Knowledge of other backup solutions is a plus
• Strong knowledge in cloud-native backup and restoration procedures for workloads deployed on VMs and containers
• Proficient with Windows and Linux / Unix-based operating systems
• Good understanding of public cloud infrastructure and network connectivity services
• Good understanding of RPO and RTO
• Good understanding of general database systems such as MySQL, PostgreSQL, MSSQL, and DB2
• Familiar with ServiceNow CMDB or ITSM / ITIL framework
• Proficient in drafting technical specifications and documenting system changes
• Good English communication skills both written and verbal
• Commvault Certified (Professional or Engineer level)
• Experience in managing large-scale enterprise server environments
• Experience with virtualization technologies (e.g., VMware, XEN, KVM)