Field Service Engineer
ABB
ประเทศไทย | สมุทรปราการ
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ABB
ABB ตำแหน่งงาน
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Project Manager (Electrification Distribution Solution - Data Center)
ABB
ประเทศไทย | กรุงเทพ
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Field Service Engineer
ABB (Samut Prakan)
Samut Prakan
สมุทรปราการ,
ประเทศไทย
ABB is a leading global engineering company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. We has four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability™ digital platform..
เกี่ยวกับตำแหน่งนี้
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers.
หน้าที่รับผิดชอบ
You will be mainly accountable for:
• Provides technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in any Service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades and retrofits; end of life services, replacements, etc.).
• Investigates customer needs through professional consulting and assistance on Service solutions to management and customers by giving relevant inputs on customer requirements and proposed service products/solutions.
• Determines effective Service applications, equipment and methods to develop, market or manufacture new Service offerings to respond to customer requirements cost effectively.
• Manages customer relationships and maintains regular contacts with key customers. Identifies new sales opportunities to ensure customer needs are met and business opportunities utilized for Service growth. Follows up customer feedback to achieve high level of customer satisfaction.
• Prepares all required technical documents and reports for project contracts to be signed by the customer representative. Reports work done in a timely manner and provides relevant technical supporting documents to the service execution teams and follows up when needed.
• Participates in maintenance meetings and improvement activities to proactively provide suggestions for product and quality improvement and shares with ABB organization/management.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
คุณสมบัติ
Qualifications for the role:
• Minimum Bachelor in Electrical Engineering
• Experienced in low voltage / medium voltage (LV/MV) switchgear products or 2-6 years in Electrical Engineering.
• You are passionate about Measurement usage, safety at site, LV/MV product, Microsoft office, and IoT.
• Communication both Thai & English
About ABB
ABB is a leading global engineering company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. We has four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability™ digital platform..