Patient Solution Assistant (Nurse)
Detail posisi
The Patient Solution Assistant (Nurse) is responsible for personalized patient case management, focusing on health coaching, motivational support, and education to encourage positive health behaviors.
Kewajiban
• Take responsibility for the provision of personalized patient/customer case management. This will include health coaching, motivational support, assisting to set and maintain realistic goals and disease/treatment related information/education and generally focus on encouraging patients to adopt behaviors that have a positive impact to their health.
• Document processing, e.g. Patient Enrolment and all relevant record on CRM program.
• Document checking and filling, e.g. Patient Enrolment Form.
• Communicate with patients and health care professions who involve in each Patient Solution Program.
• Coordinates with other sections, department, clients and customer to solve operational issues and concerns.
Kualifikasi
• Bachelors degree of Nursing.
• At least 1 year of experience in Nurse or Claim Assessor.
• Excellent in Microsoft Office.
• Basic English communication skill.