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Core Network Operation Center Engineer

ZTE (Thailand) Co., Ltd. (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
ZTEsoft is a subsidiary of ZTE Corporation, the largest public telecom equipment manufacturer in China. ZTEsoft, as a leading provider of telecom software, solutions and services, specializes in providing comprehensive BSS/OSS, Big Data and Managed Service solutions to global operators of wireless, wire-line and broadband cable services. Ultimately, ZTEsoft enables operators to achieve operational agility and deliver innovative services quickly in a challenging and quickly changing market. ZTEsoft’s ZSmart solutions offer a set of functional components and product packages which can be assembled and configured flexibly on a unified SOA infrastructure to support agile operation and address various market and customer demands perfectly. ZTEsoft’s ZSmart solutions have been deployed by operators in more than 70 countries worldwide.

Detail posisi

This role requires knowledge of mobile telecom, server/storage/cloud infrastructure, and Linux-based systems. Experience in network monitoring, Datacom, and firewall basics is preferred. The position involves 12-hour shifts and requires strong communication skills and a service-oriented attitude.

Kewajiban

Responsibilities:
• 12 Hours Shift Work
• Acting as the first tier to handle Core Network product issue
• Response to customer trouble ticket, call or email regarding to Core Network product
• Monitor Alarm regarding to Core Network product and escalate to responsible team
• Documentation and Report regarding to problem resolution

Kualifikasi

Qualification:
• Able to use English for communication
• Be service-minded and enthusiastic
• Knowledge in Mobile telecom industry especially in Core Network Product
• Knowledge in Server, Storage, Cloud Infra structure
• Knowledge in Virtual Machine, Container Platform System trouble shooting for Linux OS, Redhat OS
• Basic knowledge in Firewall
• Basic knowledge in Tapping
• Experiences in Network monitoring is preferable
• Experience in Redhat is preferable
• Experience in Datacom is preferable