Core Network Operation Center Engineer
Detail posisi
This role requires knowledge of mobile telecom, server/storage/cloud infrastructure, and Linux-based systems. Experience in network monitoring, Datacom, and firewall basics is preferred. The position involves 12-hour shifts and requires strong communication skills and a service-oriented attitude.
Kewajiban
Responsibilities:
• 12 Hours Shift Work
• Acting as the first tier to handle Core Network product issue
• Response to customer trouble ticket, call or email regarding to Core Network product
• Monitor Alarm regarding to Core Network product and escalate to responsible team
• Documentation and Report regarding to problem resolution
Kualifikasi
Qualification:
• Able to use English for communication
• Be service-minded and enthusiastic
• Knowledge in Mobile telecom industry especially in Core Network Product
• Knowledge in Server, Storage, Cloud Infra structure
• Knowledge in Virtual Machine, Container Platform System trouble shooting for Linux OS, Redhat OS
• Basic knowledge in Firewall
• Basic knowledge in Tapping
• Experiences in Network monitoring is preferable
• Experience in Redhat is preferable
• Experience in Datacom is preferable