Retail Operation Manager

Whiteline Activation Company Limited

Whiteline Activation Company Limited (Bangkok)

Bangkok, Thailand

Whiteline Activation offers tailored marketing activation services in Thailand and help brands build lasting positive impressions and associations with their target audiences. We do more than just marketing activation. Our wide range of services include product sampling, troop activation and promotional booths in Bangkok and throughout greater Thailand. We are experts at targeting urban Thai consumers, understanding their needs and engaging with them in meaningful ways. We provide comprehensive research and strategic advice before launching the campaigns. We track the effectiveness of each campaign, ensuring that brands receive business intelligence and hard data on the best way to connect with their target audiences. Our innovation and creativity go beyond traditional ways of engaging customers as we help companies maximize returns on their marketing investment.

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Fungsi pekerjaan: Penjualan & Pengembangan Bisnis

Industri: Layanan Media dan Pemasaran

Detail posisi

The Retail Operation Manager is responsible for overseeing a team, ensuring operational excellence, and driving performance in retail environments.

Kewajiban

• Directly oversee a team of Supervisors and Promoters, fostering a culture of high performance and continuous improvement.
• Coach, evaluate performance, and support the professional development of team members.
• Act as the primary liaison between retail and cross-functional teams, including Marketing, Trade, and Sales.
• Ensure alignment of goals and a unified approach to maximize retail efficiency and effectiveness.
• Develop and refine operational guidelines and processes to enhance efficiency at the store level, particularly within Supermarket, Hypermarket, and Local Modern Trade environments.
• Implement and standardize in-store execution processes to ensure consistency and continuous improvement.
• Monitor compliance with internal standards and assess competitive activities within the retail space.
• Provide actionable insights and recommendations to the commercial team based on observed impacts and potential opportunities.
• Define and implement strategies for optimal placement and routing of field execution workforces.
• Develop and maintain organizational capabilities, improve team dynamics, and reduce staff turnover.
• Track and evaluate Business KPIs, including sales performance, productivity, and operational standards.
• Develop and execute targeted action plans to address performance gaps and optimize sales against budget expectations.

Kualifikasi

• Professional Experience: Minimum of 3 years in sales, commercial, or support roles, with at least 1-2 years in a leadership capacity managing teams.
• Analytical Proficiency: Strong quantitative and qualitative analysis skills, with high proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Communication: Exceptional communication skills, capable of articulating information effectively and engaging with teams across various organizational levels.
• Adaptability: Ability to work effectively both independently and as part of a team in a dynamic, fast-paced environment.
• Experience managing store-level execution, specifically within Supermarket, Hypermarket, and Local Modern Trade formats, is highly desirable.

Keuntungan

Huneety A.I Salary Estimate

60,000 - 200,000 THB per month