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Junior IT Generalist

Whiteline Activation Company Limited
Whiteline Activation Company Limited (Bangkok)
Bangkok, Thailand 🇹🇭
Whiteline Activation Company Limited
Whiteline Activation offers tailored marketing activation services in Thailand and help brands build lasting positive impressions and associations with their target audiences. We do more than just marketing activation. Our wide range of services include product sampling, troop activation and promotional booths in Bangkok and throughout greater Thailand. We are experts at targeting urban Thai consumers, understanding their needs and engaging with them in meaningful ways. We provide comprehensive research and strategic advice before launching the campaigns. We track the effectiveness of each campaign, ensuring that brands receive business intelligence and hard data on the best way to connect with their target audiences. Our innovation and creativity go beyond traditional ways of engaging customers as we help companies maximize returns on their marketing investment.

Detail posisi

The Junior IT Generalist is responsible for providing essential IT support and maintenance across the company's infrastructure, including hardware, software, and networks. This role involves troubleshooting issues, managing user accounts, and supporting various teams within the company, including HR, admin, and the data team. The ideal candidate will also have experience with Google Workspace, cloud platforms, and ERP systems.

Kewajiban

• Provide day-to-day technical support to all departments, resolving software, hardware, and network issues.
• Assist users with technical challenges, such as login issues, software installation, and network connectivity.
• Administer and manage user accounts, permissions, and access within the company’s IT systems (e.g., Google Workspace).
• Set up new employee accounts and ensure proper IT onboarding.
• Install, configure, and maintain company hardware, including computers, printers, and routers.
• Ensure company systems and networks are updated and function smoothly.
• Monitor and maintain the company’s network infrastructure, troubleshooting connectivity issues as they arise.
• Work with external providers to resolve complex networking issues if necessary.
• Work closely with the HR, admin, and data teams to address their specific IT needs.
• Provide technical assistance for data-related operations and integration with other IT systems.
• Create and maintain technical documentation for common issues, user guides, and IT processes.
• Develop best practices for IT troubleshooting and system maintenance.
• Assist in maintaining and supporting the company’s ERP systems.
• Provide user support and training related to ERP functionality and usage.

Kualifikasi

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 1-2 years in an IT support or similar role; relevant internship or project experience for fresh graduates.
• Familiarity with troubleshooting and maintaining software, hardware, and networks.
• Software Knowledge: Google Workspace, cloud platforms, basic ERP knowledge is a plus.
• Strong communication and interpersonal skills, with a focus on customer service.
• Ability to work both independently and in a team environment.
• A proactive and service-oriented mindset.

Keuntungan

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Huneety A.I Salary Estimate
35,000 - 80,000 THB per month