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SALES TEAMLEAD/OFFICER (SUVARNABHUMI AIRPORT)

Vietjet Air Thailand (Bang Phli)
Samut Prakan, Thailand 🇹🇭
VietJetAir – a dynamic, innovative airline – has quickly won passengers’ hearts to become the most favorite airline in Vietnam and in the region. The airline’s mission is to meet the increasing travel demands of domestic and international travelers by providing punctual flights and a high quality of service, helping to lead the Vietnam aviation industry into a new era. VietJetAir is already well-known in Southeast Asia for providing passengers with a wide range of flying routes as well as its trademark fun and friendly service and easy to use online booking and purchase systems. VietJetAir has been honored with prestigious prizes in Vietnam and in the world. At the “Budgies & Travel Awards”, held in London, VietJetAir, along with SpiceJet (India), EasyJet (England), Southwest (USA) and AirAsia X( Malaysia), was shortlisted in the category for “Top 5 Best New Route Launch.” VietJetAir has also awarded as “The Airline with Cultural Creative and Entertainment in-flight Programs” by the Asian Record Organization and earned a “Golden Star Award for Quality” from Business Initiative Directions (B.I.D), Switzerland. Furthermore, the airline earned Merit of Distinction by Ministry of Transport of Vietnam in two years continuously, Vietnam National Administration of Tourism & Vietnam Tourism Association and was declared “the most friendly transportation and best promotion Airline in Vietnam” by Spend & Use Advisory Magazine.

Detail posisi

The Sales Team Lead/Officer at Suvarnabhumi Airport is responsible for leading sales initiatives for Online Travel Agents (OTAs) and managing outbound sales in Thailand, focusing on revenue growth and maintaining strong client relationships.

Kewajiban

Key Responsibilities and Activities:
• To seeking new OTAs partner with Thailand & International for integration connect API
• To coordination of the OTAs contact.
• To coordinate with OTAs partner & ICT team for implement integration connect API
• To coordinate with OTAs partner for special promotion campaign
• To set scheme target selling incentive by data of OTAs sale performance
• To do announcement update OTAs News such as promotion of the month, or any special ancillary promotion.
• To update service and support issue case for OTAs partner, including communication.
• To update OTAs activities, action plan and sale report regularly.
• To build close and good partner (Travel Agent) relationship with group agencies, to actively promote our airlines’ products and services and gather market intelligence during daily operation, seminars and engagement activities.
• To update sales report and monitor OTAs performance for further analysis and sales and strategy plan.

Key Responsibilities:
• Identify and pursue new business opportunities in TH Domestic and TH Outbound markets to drive revenue growth.
• Develop and maintain strong relationships with clients and others.
• Negotiate and close sales contracts with international clients, ensuring terms are favorable and align with company policies.
• Monitor market performance and provide regular reports and insights to senior management.
• Manage existing accounts and ensure high levels of customer satisfaction and retention.
• Respond to client inquiries and resolve issues promptly to maintain positive relationships.
• Best in cross function working.
• Prepare regular sales reports, forecasts, and performance analysis.
• Analyze sales data to identify opportunities for improvement and growth.
• Able to travel.

Kualifikasi

Qualification:
• University degree holder in any discipline.
• Good team leader, willing to work under pressure.
• English skills especially speaking and writing skills.
• Experience in contacting and working with international customers in airline industry or tourism related industry is a plus.
• Knowledge in related reservation and ticketing is a definite advantage.
• Sales oriented attitude and strong sales skill is required.
• Good level of PC literacy in Work, Excel, Power Point, Pivot Table, MS Team, Zoom.
• Self-drive/ Result oriented.