Market Manager, Chiang Mai

Trip.com (Thailand) Co., Ltd. (Chiang Mai)

Chiang Mai, Thailand

Trip.com Group Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Detail posisi

Trip.com Group is a leading global travel service provider seeking a Market Manager for Chiang Mai to maximize commercial opportunities and enhance supplier relationships.

Kewajiban

• Responsible for maximizing the commercial opportunities in the assigned market through effective sourcing of accommodation inventory
• Initiate the contracting process with the accommodation distributors, develop and maintain excellent relationships with supplier vendors
• Monitor, maintain, and optimize supplier product rate, inventory, and service quality to enhance product competitiveness
• Familiar with connectivity, settlement, and system management backend knowledge and process
• Advise suppliers on regular marketing campaigns and promotions
• Conduct relevant and insightful analysis, including performance analysis, market trends and competitor analysis, and implement effective action plans based on the analysis
• Other assigned tasks and projects etc.

Kualifikasi

• Proficiency in English and Chinese in order to operate in-house system and liaise with stakeholders
• Bachelor's degree in Hotel Management or tourism are preferred
• A minimum of 3 years of working experience within the online accommodation distribution business
• A deep understanding of the accommodation business, market dynamics, and API distribution channels
• Strong critical thinking and data analysis capability
• Analytical, structured mindset and problem-solving skills required
• Available for business trips/partner visits around 30% of the time