Field Collection Management Staff
Detail posisi
The Field Collection Management Staff position at Suntower Office involves monitoring and supporting debt collection and car repossession activities, ensuring efficiency in line with company targets.
Kewajiban
• Monitor, Control, Support and advise Outsource Agent in following up debt and car repossession activities to be efficient according to company’s target.
• Support Team Leader in terms of report preparation or summarize the data related to following up activities for present to management.
• Support Team Leader in terms of following up performance control and able to give some advice to team members.
• Negotiate with customers if required and handle customers’ complaint cases.
• Support and handle all assigned tasks by team leader.
Kualifikasi
• Bachelor’s degree or higher in any field.
• 3 - 5 years of working experience in the vehicle repossession field in the Hire-Purchase industry or related roles.
• Solid knowledge in debt collection act would be preferable.
• Able to use English both spoken and written.
• Practical in Microsoft Office especially Excel (Pivot, Vlook up and etc.).
• Having a driver's license and able to travel upcountry from time to time.
• Able to work overtime and weekends as needed.
• Creativity, Critical thinking, Work well under pressure and Negotiable.