IT Technical Support
Detail posisi
Kewajiban
• Efficiently and promptly resolve issues with information system equipment for employees within the organization.
• Evaluate and analyze issues based on IT requests to propose solutions for supervisor review and decision-making.
• Monitor and coordinate procurement processes related to IT equipment and other associated systems.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist in the maintenance of IT inventory and asset management.
• Develop and maintain a comprehensive and accurate database related to information technology systems, ensuring it is verifiable.
Kualifikasi
• Bachelor's degree in Information Technology, Computer Science, or Computer Engineering.
• Previous working experience as an IT Technical Support Officer at least 1 year.
• Understanding of technology and IT-related equipment.
• Knowledge of SAP systems.
• Knowledge of negotiation, procurement, and purchasing processes.
• Expertise in technology systems and computers, including both hardware and software.
• Fresh graduates are welcomed.