TikTok Shop - Senior Account Management, Fashion (Thailand)
Detail posisi
TikTok is looking for a Senior Account Management professional to join their team in Thailand. The ideal candidate will be responsible for acquiring and helping merchants succeed on the platform, as well as delivering the best customer experience.
Kewajiban
• Acquire and incubate brands, principals and big merchants that contribute large GMV share
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Kualifikasi
• Minimum Bachelor's Degree or above
• 2-5 years experience in ecommerce; direct experience in relevant categories preferred
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logical and problem solving skill
• Strong connections with brands and big sellers are preferred
• A good team player, fast learner and open to changes
• Proficient in Excel and ppt