Telesale
Detail posisi
The Telesale position involves reaching out to potential clients through cold calls and showcasing products to meet their needs while maintaining customer engagement.
Kewajiban
• Reach out to potential clients through cold calls
• Use pre-written scripts to showcase our products to possible customers, learning what their needs are and keeping the customer engaged
• Demonstrate how our products can best address client needs
• Upsell products if possible
• Maintain an updated customer database, including names, phone numbers, and addresses
• Direct calls to other departments as needed
• Take incoming calls from current customers
• Keep a detailed record of all calls and sales
• Follow up on calls as needed
Kualifikasi
• High school diploma required, although a BA/BS is a plus
• [1+] years experience as a Telemarketer
• Superb communication and customer service skills, including the ability to remain calm under pressure
• Excellent multi-tasking skills
• Comfortable making cold calls to potential clients
• A goal-driven, results-oriented mindset
• Working knowledge of computer software, including Microsoft Office Suite
• Foreign language speakers