Sales Trainer
Detail posisi
Kewajiban
• Partner with store managers and subject matter experts to structure, schedule and implement a localized and motivational sales training roadmap (coordinate and plan online/offline trainings, sales floor coaching, morning huddles and engagement programs).
• Partner with subject matter experts and other training professionals as resources when required.
• Ensure right Tesla behaviors are demonstrated on the sales floors and partner with store managers to monitor and coach the sales force on their individual improvement areas and debrief sales customer engagement activities in real time.
• Share strengths and areas for improvement to the coachee as evaluated against the set standard and guidelines based on Tesla knowledge, skills and attitude benchmarks/best practices. Recommend short and long term solutions to closing performance gaps (further coaching, training classes, review of training materials, company resources, etc.)
• Facilitate or co-facilitate new joiner training programs.
• Establish frequent check-in schedule with management, store managers and Human Resources.
• Provide support for post-training endeavors (surveys, follow-up, and correspondence.)
• Suggest development of classes/materials such as end-user manuals, job aids, reference materials, etc. to fill identified training needs or curriculum gaps.
Kualifikasi
• 2+ years of experience in EV and automotive sales industry is a plus.
• Training, coaching and organizational development experience is preferred.
• Strong Facilitation, communication and interpersonal skills.
• Ability to interact with all levels of employees.
• Strong teamwork.
• Excellent follow up, organizational skills and project management skills.
• MS Office skill (Powerpoint, Excel, Word).