Client Solutions Specialist (Project Clean)

Teledirect Telecommerce (Thailand) Ltd. (Ratchathewi)

Ratchatchewi

Bangkok, Thailand

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Detail posisi

As a Client Solutions Specialist with TDCX, you will be an important member of the sales organization, focusing on the B2B Business segment. You will play a critical role in driving the full sales process from prospecting for new customer acquisition to closing deals.

Kewajiban

You will help us deliver excellent service to our partner brands by performing these tasks:
• Become an expert on client’s cleaning solutions
• Contacting new and existing customers via telephone, chat and email on a daily basis, identifying sales opportunities and convince them to use the best cleaning solutions
• Improve client’s experience by driving optimal and appropriate product adoption
• Provide pre and post-sales assistance for all applicable products
• Providing the insight of product’s information to customers
• Any other duties and responsibilities that may be assigned to you by the management, and client from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Kualifikasi

Who are we looking for?
• Candidate must possess at least a Bachelor's Degree in any field, but sales and/or marketing are preferable
• At least 2 years of working experience in sales with 1 year in Account Management in B2B
• Business development, sales account management, or consultative selling experience is a plus
• Excellent English communication skills: verbal, written, listening skills
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment.