Sales Coordinator/ Customer Service

Team Precision Public Company Limited (Thanyaburi)

Pathumthani, Thailand

Team Precision is Thai EMS with over 20 years' experience in the industry and listed in Thailand Stock Exchange. Our vision is : "To be customers' first choice as the best in Class Global Electronics Manufacturing Solutions Provider (EMS)" - Your strategic global partner. Our strategy is to go beyond satisfying customer needs but to delight customers through continuous improvement with long term partnership in mind.

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Fungsi pekerjaan: Penjualan & Pengembangan Bisnis

Industri: Manufaktur dan Produksi Logistik dan Pergudangan

Detail posisi

The Sales Coordinator/Customer Service role involves managing customer orders, ensuring timely delivery, and maintaining effective communication between customers and the company.

Kewajiban

• Release customer purchase order into system, update delivery schedule, negotiate the delivery schedule and order confirmation.
• Review delivery and material status by following up material controller to ensure that all materials are ready for production start.
• Acts as the primary interface between the customer and the company Responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule.
• To co-ordinate and follow up with support team for relate issue such as ECO implementation, quality issue.
• Communication with customer as a daily basis and distribute information from customer to concerned person and gather information back to customer.
• Coordinates and hosts regular (as needed) program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Preparing a RFQ document and quotation for new model of current customer.

Kualifikasi

• Bachelor's Degree in Marketing, Business Administration, Engineering or related field.
• MBA is preferable.
• 4 years of experience in Program Administrator, Customer Service, Import - Export.
• Strong analytical & communication skill and able to work well under pressure.
• Good computer skill of Microsoft office, Excel, Word, PowerPoint, (Advance module is preferable).
• Very good command of English both spoken and written.