Assistant Operations Manager/ผู้ช่วยผู้จัดการฝ่ายปฏิบัติการ
Detail posisi
The Assistant Operations Manager is responsible for managing chartering matters, maintaining customer relationships, and ensuring smooth operations within the shipping industry.
Kewajiban
• Contact various ship owners and charterers to negotiate the chartering matters.
• Seek potential customers and keep good relationships with existing customers by finding a suitable vessel and the right business for chartering.
• Coordinate, advise and work with the operation officers to ensure smooth operations (vessel status, condition/maintenance) and solve customer complaints/problems.
• Act as liaison between owners and charterers to settle disputes.
• Consolidate information/data on customers/charterers' needs, including ship specification, service requirements, and chartering costs, to help secure/enhance business opportunities and identify future customers.
• Research, identify and develop existing and potential customer portfolio.
• Visit the vessel once a year to conduct regular cargo stock inspections.
• Maintain up-to-date awareness of market activities and industry trends to create and develop new business opportunities and recommend modifications/changes of strategies/ practices to supervisors.
• Ensure cargo handling and cargo care procedures are implemented by precedent instructions to the ship master with adequate monitoring.
• Appraise the performance of the Master and seniors at specified intervals and give recommendations to Team Manager for bonus and performance rating.
• Make regular calls/visits to maintain and develop professional relationships and follow up on needs with the aim of closing deals and finalizing contracts.
• Handle correspondences and communication via e-mail, and phone with internal and external parties, locally and overseas, and counterparts in other affiliate offices on matters related to chartering business development to ensure smooth and efficient operations.
• Perform other related duties of a similar type and at a similar level.
• Prepare the shipping schedule per the customer's cargo nomination order.
• Ensure that the vessels, both owned and chartered, are continuously employed and gain the maximum profit for the company and overall market strategy, both Spot/Voyage Charter and Time Charter.
• Regularly send the voyage instructions to all masters of charter ships.
• Support the Chartering team in performance control and reporting.
Kualifikasi
• 5 year experiences in petrochemical industry is a plus.
• Good knowledge in ISO9001:2015.
• Good Responsibility and Learner person.
• Result oriented and attitude thinking.
• Readiness to travel upcountry and abroad.