Customer Relations Officer (Arabic Speaking) at SIAM PARAGON

Siam Piwat Co., Ltd. (Pathum Wan)

Bangkok, Thailand

Siam Piwat is a Bangkok-based retail and development company. The company is best known for managing Siam Center, Siam Discovery, Siam Paragon, and Iconsiam shopping malls in Bangkok, Thailand

Detail posisi

Represent a positive image of the organization and deliver exceptional service to customers.

Kewajiban

• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
- Information Center
- Parking Validation
- Redemption (Promotion & Rewards)
- Membership Services
- Selling and Issuing Gift Cards, Coupons, or Vouchers
- Baby Stroller & Wheelchair Service
- Assist with Customer Issues
- Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy

Kualifikasi

• 0-2 years experience in customer service
• Good command of spoken and written English
• Good command of spoken and written Arabic speaker
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.