Blue Cafe Attendant @ Siam Paragon

Siam Piwat Co., Ltd. (Pathum Wan)

Bangkok, Thailand

Siam Piwat is a Bangkok-based retail and development company. The company is best known for managing Siam Center, Siam Discovery, Siam Paragon, and Iconsiam shopping malls in Bangkok, Thailand

Detail posisi

The Blue Cafe Attendant at Siam Paragon is responsible for ensuring the highest standards of service and product knowledge in the bakery boutique, creating a welcoming customer experience, and managing various operational tasks.

Kewajiban

• To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard
• To maintain service standards of Blue By Alain Ducasse in personalized way
• To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse’s standards
• To excel in product knowledge, offering inspiration to customers
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product
• Full knowledge of art ware, design and other relevant restaurant / bakery boutique information
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Monitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Executive Pastry Chef / GM in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the GM and Executive Pastry chef

Kualifikasi

• High school graduate or equivalent vocational training certificate
• Previous experience in similar role 1 - 2 years in specialty coffee
• Excellent personal presentation and Service minded
• Excellent command of English
• A passion for service excellence & customer satisfaction