Learning and Engagement Officer
Detail posisi
Learning and Engagement Officer is responsible for designing, implementing, and evaluating learning and development programs that enhance employee skills, engagement, and performance. This role focuses on fostering a culture of continuous learning, promoting employee engagement, and supporting talent development initiatives within the organization.
Kewajiban
• Design, deliver, and evaluate engaging training programs that align with business needs and employee development goals.
• Coordinate internal and external training sessions, including scheduling, logistics, and communication with trainers and participants.
• Collaborate with department heads to identify training needs and create customized learning paths for employees.
• Conduct orientation programs and arranging on-the-job training for new hires.
• Ensure learning programs success from training logistics to post-program evaluation.
• Engage the high standard external training providers and internal instructors to facilitate our staff learning.
• Maintain and update training records, ensuring compliance with regulatory requirements.
• Organize and promote engagement activities, workshops, and events that foster a positive workplace culture.
• Support the planning and execution of recognition programs, staff events, and other activities that enhance employee experience.
• Assist in the development and implementation of performance management processes.
• Serve as a point of contact for learning and engagement-related queries, providing guidance and support to employees and managers.
• Perform other duties as assigned.
Kualifikasi
• Bachelor’s degree in human resources, business administration, social science or a related field.
• At least 2 years of experience working in learning and development, engagement, change management, or a related field.
• Strong analytical, problem-solving, and critical-thinking skills, with excellent communication, interpersonal, and facilitation skills.
• Ability to plan, manage time and multitask effectively.
• Strong verbal and written communication skills.
• Good collaboration and teamwork skills.
• Positive attitude, self-starter, and skilled in practical implementation.